FAQs
What is a Snap Wax Melt?
Snap Wax Melt bars are a new fun way to enjoy fabulous scents in your space.
Snap Wax Melt bars are handcrafted wick-less pieces of highly scented eco wax designed to be melted in a wax warmer. Each one will gently release its scent for up to fifteen hours.
How do I use Snap Wax Melt wax melts?
Snap Wax Melt bars are easy and convenient to use, simply SNAP off 1-2 segments of wax, place WAX melt in a tea light or electric wax warmer and MELT.
Don’t move the warmer while its molten. Wait for it to cool before changing the melt.
Can I use Snap Wax Melt bars in my electric style wax warmer?
Yes absolutely – Our natural eco wax blend has been designed for use in both Electric and Tea light wax warmers. Always check your wax warmer is in good working condition and do not move the warmer while the wax is molten.
Can I use Snap Wax Melt bars in my tea light style wax warmer?
Yes absolutely – Our natural eco wax blend has been designed for use in both tea light and electric wax warmers. Always check your wax warmer is in good working condition and do not move the warmer while the wax is molten.
How do I remove wax melts from my warmer?
Allow wax to cool and solidify, press down on one side of the solidified melt to release and slide out of your warmers dish and replace with new segment.
*Tip - rewarm the wax melt for 1 minute for extra easy removal.
Are Snap Wax Melt products Vegan?
Yes – All products are cruelty free and suitable for vegetarian and vegan homes.
Snap Wax Melt bars are skilfully created with natural eco wax and synthetic fine fragrance oils.
Hand-poured and uniquely designed using beautiful cosmetic mica pigments and dazzling biodegradable glitters. We also offer a range of glitter-free products too!
How much does delivery cost?
UK Standard delivery is £2.95, we also offer a UK Next working day service available for £6.95.
How can I place my order?
To place an order or simply browse our products, head over to our shop to start shopping! You can add and manage items in your shopping basket and securely checkout online, using Credit or debit card, PayPal and Apple pay.
Our products are only sold in our Snap Wax Melt concessions and online at www.snapwaxmelt.com
Can I send a gift to someone at a different address?
Yes – simply enter the recipient’s name and address in the delivery section of checkout and we will send your gift straight to them.
How will I know if my order has been processed?
We’ll send you an email confirmation as soon as your order has been placed to let you know we’ve received it and are ready to start preparing your parcel.
We will also send you a second email once your order has been dispatched to let you know that your parcel is on its way!
How will my order be sent?
Your parcel will be sent with Royal Mail, most standard deliveries arrive within 4-6 working days. We also offer a Next Day delivery service. Orders must be placed before 2pm to arrive the next working day (Mon-Fri).
When will I receive my order?
We’re pretty speedy here at Snap Wax Melt, we usually dispatch Standard delivery orders within 2 working days.
If you have selected Next Day delivery option, your parcel will be dispatched the same day and delivered the very next day. Orders must be placed before 2pm to arrive the next working day (Mon-Thurs).
What if I want to make a change to my order?
If you need to cancel or amend your order, please contact us as soon as possible after placing your order on hello@snapwaxmelt.com
*Please note, orders cannot be amended or cancelled after dispatch.
What do I do if something is wrong with my order?
We move heaven and earth so you’re happy with your order and will do everything we can to sort things out. Please get in touch with us via our online Contact form, or email us on hello@snapwaxmelt.com
How can I get some advice on Snap Wax Melt products?
We are here to help, for product enquiries simply head over to our contact page to fill in the Contact form, or email us direct on hello@snapwaxmelt.com